Payroll Help
Payroll Help Payroll Help – HomeCare Family Need help with your paycheck, bonuses, or hours? You’re in the right place! Veronica, our Payroll & Billing Processor, is your main point of contact. Please send your questions using the form below or email us at payroll@thehomecarefamily.com.We’ll make sure your issue is seen and addressed as quickly as […]
Cancelled Shifts

Cancelled Shifts PURPOSE Set standards for all employes regarding cancelled shifts. Contractors and employees may periodically need to cancel shifts they have accepted. This policy is in place to ensure consistent continuation of care, as well as reduce excessive absences that may cause a disruption in business operations by setting a standard amount of cancelled […]
Policy: Breaks

Policy: Breaks Break Policy At HomeCare Family, we understand the importance of rest, but we also prioritize the safety and well-being of our clients. Our break policy is designed to ensure caregivers can recharge while still providing attentive, high-quality care. Paid Breaks When a Break Is Allowed You may take a short personal break only […]
Policy: Personal Phone Use

Policy: Personal Phone Use Purpose:To promote professionalism, protect client dignity, and ensure caregivers remain focused and available when needed. Guidelines for Phone Use During Shifts
Dress Code Policy

Dress Code Policy PURPOSE: To provide guidelines for employees to maintain a professional appearance that reflects positively on HomeCare Family and ensures client comfort and safety. POLICY: HomeCare Family requires all employees to maintain a professional appearance at all times, including wearing identification badges containing the company name, employee name, job title, and photo. […]