Payroll Help

Need help with your paycheck, bonuses, or hours? You’re in the right place!

Veronica, our Payroll & Billing Processor, is your main point of contact. Please send your questions using the form below or email us at payroll@thehomecarefamily.com.We’ll make sure your issue is seen and addressed as quickly as possible!

Common Payroll Topics We Can Help With:

• Missing or incorrect hours

• Holiday pay questions

• Bonus or referral pay

• Direct deposit setup or changes

• Gusto login or password help

• Tax forms (W-2, deductions, etc.)

Before You Submit a Request:

• Check Gusto: You may be able to answer your question right away at https://gusto.com

• Review your WellSky hours for the week in question.

• Then, use the form below for any unresolved issue!