DEFNINTIONS
1. Complaint
A complaint is a concern which an employee wants to discuss with his/her supervisor in an effort to resolve the matter. Complaints do not include personnel actions such as performance evaluations, rates of pay, position re-classifications, or position terminations due to reduction in work force.
2. Grievance
A grievance is an employee’s formal complaint resulting from, but not limited to, working conditions, disciplinary action, dismissal and/or actions taken against the employee which violate:
a. policy or involves an inconsistent application of that policy;
b. state or federal discrimination statutes; and,
c. constitutional rights.